Privacy Policy

Effective Date: April 11, 2026

Aces in Places LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [acesinplaces.com] or use our mobile golf simulator services (the "Services").

Please read this Privacy Policy carefully. By using the site and our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").

  • Identity Data: Name, date of birth (for age verification in contests), and signature (via digital waivers).

  • Contact Data: Billing address, event location address, email address, and telephone numbers.

  • Financial Data: Payment card details and bank account information. Note: All payment processing is handled by our third-party provider, Stripe. We do not store full credit card numbers on our servers.

  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: IP address, browser type and version, time zone setting, and location data.

  • Usage Data: Information about how you use our website, products, and services.

  • Contest & Marketing Data: Information provided when entering an "Aces Challenge" (e.g., swing data, score, and contact info for prize fulfillment).

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

  • Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms, booking a simulator session, signing up for a membership, or entering a contest.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies and Squarespace analytics.

  • Third Parties: We receive information from our booking partner (Acuity Scheduling) and our payment processor (Stripe).

3. How We Use Your Information

We use your information to:

  • Provide Services: To manage your bookings, deliver the ACE1 Trailer or Portable Bays to your location, and process your membership dues.

  • Process Payments: To complete transactions and prevent fraudulent activity.

  • Communication: To send you booking confirmations, SMS reminders, and respond to inquiries.

  • Aces Challenge & Competitions: To manage leaderboards, verify contest eligibility, and award prizes (Custom Gear, Member Credits, etc.).

  • Legal Compliance: To ensure all participants have signed the required Liability Waiver and are compliant with our Terms of Service.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Including Squarespace (Website Hosting), Acuity Scheduling (Booking), and Stripe (Payment Processing).

  • Professional Advisors: Including lawyers, bankers, and insurers who provide consultancy, banking, and legal services.

  • Law Enforcement: When required by law or to protect the safety and rights of Aces in Places LLC and our customers.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For memberships, we retain data for the duration of the subscription and for a period thereafter as required by tax laws.

7. Your Legal Rights

Depending on your location, you may have the following rights:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request that we correct any information you believe is inaccurate.

  • Deletion: The right to request that we erase your personal data, under certain conditions.

8. Third-Party Links

Our website may include links to third-party websites (like local partner rewards providers). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Aces in Places LLC Email: drei@acesinplaces.golf

Phone: (775) 406-ACES